The purpose of this page is to communicate and log, at a high level, updates and modifications to the gameFI system that impact clients. If you have specific questions about these updates, please contact



January 4, 2016

  • Added 'Player Search' functionality so that it's easier to find and reward teammates.
  • Implemented the ability for front-line staffers and staffer's managers to change their assigned offices.
  • Added ability to send a neutral blast message to select users from Admin Portal.
  • Minor bug fixes

December 19, 2016

  • Implemented Scenario Duel and non-Scenario Duel timeouts so duel requests have an expiration date.  This will now prevent any coins wagered from get tied up in an active duel.
  • Implemented enhancements to the Scenario of the Day feature, including a Scenario of the Day toggle in the player profile and on the user summary page.
  • Minor performance improvements.
  • Minor bug fixes

December 5, 2016

  • NEW FEATURE:  Scenario of the Day allows an FI to make a scenario question available to an FI or group of offices for a single day.  Players can earn 3 coins for answering a Scenario of the Day question correctly.  
  • NEW FEATURE:  Level Up Notification indicates to a player when they have earned enough XP to advance to the next level
  • Implemented a Level Up report that gameFI admins can run to find any players in an FI that have leveled up in a specified timeframe
  • Improvements to the Scenario Analytics page
  • Minor performance improvements
  • Other minor bug fixes


November 21, 2016

  • NEW FEATURE:  Scenario Analytics page allows a trainer or administrator to take a closer look at how employees are performing on specific scenario questions or scenario categories.
  • New Leaderboards:
    • Gauntlets Participated
    • Gauntlets Initiated
    • Mobile Banking
    • Credit Cards
    • Loan Volume ($) and (#)
  • Implemented new Gauntlet types
  • Minor performance improvements
  • Minor bug fixes


November 7, 2016

  • Added ability to download FAILED files from Data History Table
  • Added Archive and Restore functionality for Gauntlet and Goals features
  • Added a Login History tab on the user summary page
  • Added style condition to Last Login date if the user has not logged in to gameFI in the past 14 days
  • Styling updates to duel and gauntlet final score pop-ups
  • Added ability to update total quantity count metrics via the By Player data upload feature
  • Minor performance improvements
  • Minor bug fixes


October 19, 2016

  • NEW FEATURE:  Gauntlet feature allows players to start a competition with up to 9 other players in their FI.  Data will be tracked for participating players for 7 days and gold, silver and bronze medals will be handed out to the winners at the end of the week
  • Minor bug fixes


September 26, 2016

  • NEW FEATURE:  Goals feature allows a manager or administrator to set monthly performance goals for individual players or for an entire office
  • NEW FEATURE:  Performance Widgets allow a player to see how he/she is performing overall in comparison to the performance goals that have been set by managers and administrators
  • New Leaderboards:
    • Mortgage Appointments
    • eDocuments
    • Vehicle Refinances
    • New Checking Accounts
  • Renamed player profile section headers
  • Removed the Records data from the player profile (temporary change)
  • Bug fix for scenario duels stuck in an active status
  • Updates to data specification requirements for date formats
  • Minor Bug fixes


September 12, 2016

  • NEW FEATURE:  My Office feature allows a player to view leaderboard data only for players in his/her office (if feature is turned on)
  • FEATURE ENHANCEMENT:  A player can now initiate a Weekly Duel that will track data over a 7 day period, rather than just 24 hours.
  • New Leaderboard:
    • FUNdraisers ($)
  • Minor performance improvements
  • Minor bug fixes


August 29, 2016

  • NEW FEATURE:  Leaderboard Toggle feature allows for two related leaderboards to be linked to one another, to make viewing related data easier.
  • Scenario Life adjusments.  By default, players will now have a 1 Scenario Life that will refresh after 6 hours once used.
  • User Summary Table updates including expanded row information, hidden columns, and export button
  • New filter for Active/Inactive on User Summary Table
  • Data History table enhancements including new status column to display whether a file passed or failed and why, file size column, and a metric filter
  • New standardized naming covention for uploaded data files
  • Minor performance improvements
  • Minor bug fixes


August 15, 2016

  • FEATURE ENHANCEMENT:  Leaderboard views are now based on calendar timeframes, rather than rolling timeframes.  (Ex:  Current Month rather than Monthly)
  • New Leaderboards:
    • Credit Life Dollars Protected
    • Credit Disability Dollars Protected
    • DP Total Dollars Protected
    • DP Home Equity Dollars Protected
    • DP Consumer Loan Dollars Protected
  • Coins History Table updates
  • Voice of Customer page updates including search field and column sorting
  • Added a new field in FI setup called "Contract Number"
  • Updated Member Survey user interface
  • Updated Support tab code via ZenDesk
  • Minor performance improvements
  • Minor bug fixes


August 1, 2016

  • NEW FEATURE:  Save Preferences button allows users to save their preferred leaderboard settings.
  • Changed default leaderboard timeframe from Annually to Monthly
  • Update Balancing and Consecutive Days in Balance Leaderboards
  • Created CMFG Automated Report
  • Minor bug fixes


July 18, 2016

  • NEW FEATURE:  Data Archive and Restore allows gameFI administrators to archive data for an FI and restore from a backup
  • Implemented restrictions around Player ID:  Two players at the same FI cannot have the same Player ID
  • Speed optimizations
  • Minor performance improvements
  • Minor bug fixes


July 6, 2016

  • New Administrator role allows an Administrator to be assigned to multiple FIs
  • User Summary graph can now be exported to .png or .jpeg file
  • Administrators can now select and activate multiple Scenarios at once
  • Administrators can now activate multiple Scenarios for Scenario Duels at once
  • Default avatar is now shown for all users who have not uploaded a profile picture
  • Added new Leaderboards:
    • SA Mini Forms
    • Duels Initiated
  • Minor performance improvements
  • Minor bug fixes


June 24, 2016

  • NEW FEATURE:  Blast Message allows Managers and Admins to send Rewards or Manager's Notes to multiple users at once
  • Added Infinity symbol to coin totals for Managers and Administrators who have unlimited coins
  • Updated ranking methodology to "Standard competition ranking" (1224)
  • Minor bug fixes


June 3, 2016

  • Increased number of available Challenge metrics
  • Added new leaderboards
    • MRC Certificates Issued
    • GAP Waivers Issued
  • Minor performance improvements
  • Minor bug fixes


May 9, 2016

  • Updated User Summary page on Admin Portal
    • Compare user performance to peers, office, and organization
    • Compare average office performance to other offices, individual users, and organization.
  • Minor performance improvements